Privacy Policy

Tale Host ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Hytale server hosting services and website.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.

We may collect the following types of information:

Personal Information:

• Name and email address

• Billing address and payment information

• Account credentials (username, password hash)

• Communication preferences

Technical Information:

• IP addresses and device information

• Browser type and version

• Operating system

• Usage data and analytics

• Server logs and performance metrics

Server Data:

• Game server configurations

• Player data stored on your servers

• Backup files and server logs

We use your information to:

• Provide, maintain, and improve our services

• Process transactions and send billing notifications

• Send promotional emails (with your consent)

• Respond to customer support requests

• Monitor and analyze usage patterns

• Detect and prevent fraud or abuse

• Comply with legal obligations

• Send pre-launch discount codes and updates to subscribers

When you subscribe to our mailing list or request a discount code:

• We will send you information about our services and promotions

• You can unsubscribe at any time using the link in our emails

• We will not sell your email address to third parties

• Pre-launch subscribers will receive launch notifications and their discount codes

Contact email: contact@hytalehost.me

We may share your information with:

Service Providers:

• Payment processors (for secure transactions)

• Cloud hosting providers

• Analytics services

• Customer support tools

Legal Requirements:

• When required by law or legal process

• To protect our rights or safety

• To investigate potential violations

We do NOT:

• Sell your personal information

• Share your data for third-party marketing

• Access your server content without permission

We implement appropriate security measures including:

• SSL/TLS encryption for data transmission

• Encrypted storage for sensitive data

• Regular security audits and updates

• Access controls and authentication

• Secure backup systems

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

We retain your data as follows:

• Account information: Duration of account + 30 days

• Server data: Duration of service + 30 days after termination

• Billing records: As required by law (typically 7 years)

• Analytics data: 24 months

• Email subscription data: Until you unsubscribe

You may request deletion of your data by contacting us.

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Delete your data

• Restrict processing

• Data portability

• Withdraw consent

• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at contact@hytalehost.me

We use cookies and similar technologies to:

• Remember your preferences

• Analyze website traffic

• Improve user experience

• Provide personalized content

You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

Users between 13-18 should have parental consent before using our services.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of material changes via:

• Email notification

• Website banner or notice

• Updated "Last modified" date

Your continued use of our services after changes indicates acceptance of the updated policy.

For questions about this Privacy Policy or our data practices, contact us:

Email: contact@hytalehost.me

We will respond to your inquiry within 30 days.